Ola Electric’s flagship S1 series EV scooter has turned out to be a nightmare for several customers as they continue to face issues like malfunctioning hardware and glitching software even from day one after purchase.
An angry customer from Agra on Thursday posted a video on X, showing an Ola Electric service station in the city in complete mess.
“This is the current situation of Agra Ola electric service station. People are so enraged because no solutions are provided for their problems. Ola electric is fastest growing when it comes to their scooters coming back to service stations for 2-3 months,” the customer posted.
Another grieving customer posted on X the reality of Ola Electric.
“Received scooter after month, in more broken and damage conditions what a hard-earned money I promise. @bhash shame on ur fake promise and commitment @OlaElectric”.
According to a media report based on interactions with several such customers, Ola S1 scooters are plagued with malfunctioning hardware and glitching software. Spares are hard to come by, resulting in inordinate delays.
An Ola Electric customer Manoj from Chembur here was quoted as saying that he has been making trips to the Ola centre frequently just to keep his scooter running.
He spent more than Rs one lakh to purchase the Ola Electric scooter to save money on petrol. “But I frequently visit the company service centre to get my EV scooter fixed,” he said.
Mayur Bhagat, another Ola Electric customer, said, he faced problems in his Ola electric scooter from day one after purchase.
“I purchased the vehicle in July this year. There is a software glitch — the app refuses to connect with the vehicle — which hasn’t been fixed despite the company keeping the vehicle for nearly a month. I have no other option but to continue making trips to the service centre", lamented Bhagat.
“Ola Electric operates its dealership, It is the biggest problem with the company. If it is handled by franchise partners, the issues would’ve been resolved,” said Bhagat.
Ola Electric is based on a direct-to-customer model. The company owns and operates all 500 plus experience centres and 430 service centres across the country.
On Thursday, Bhavish Aggarwal-run Ola Electric's stock was trading at 103 apiece in the morning trade, down 35 per cent from its peak.
As per reports, Ola Electric receives around 80,000 complaints monthly, overwhelming its service centres. On peak days, complaints even rise to 6,000-7,000. That resulted in a pile-up and a backlog.
CWG 2026: Preeti, Jaismine, Sakshi, Sachin win as India rule boxing ring with seven gold
Indian boxing scripted history at the Commonwealth Games 2026 in Glasgow on Saturday by bagging seven gold medals — the highest-ever gold haul for the country in the competition.
Five NE states record below-normal monsoon rainfall in June-July despite widespread floods
Even as several Northeastern states were battered by heavy rains, floods and landslides during July, five of the region's eight states recorded below-normal monsoon rainfall so far due to weak rain-bearing systems over the Bay of Bengal, the absence of active monsoon troughs and the influence of El Nino, India Meteorological Department (IMD) officials said on Saturday.
Blood donation movement witnessing a renaissance in Tripura: CM
Chief Minister Prof. Dr. Manik Saha today said that there is currently a renaissance in the blood donation movement in the state. Along with creating a sense of spirituality through blood donation, a sweet bond is developed between the blood donor and the recipient.
Residents allege irregularities in Dharmanagar–Kailashahar road repair work, seek official inquiry
Allegations of irregularities have surfaced in the ongoing maintenance work on the Dharmanagar–Kailashahar road, with local residents claiming that the project is not being executed in accordance with the approved work order. They have urged the authorities to conduct a detailed investigation into the matter.
Sports Minister inspects construction of youth hostel in Kailashahar
Tripura Sports and Youth Affairs Minister Tinku Roy on Saturday inspected the ongoing construction of a 200-bed Youth Hostel at Ward No. 14 of the Kailashahar Municipal Council in Unakoti district. Senior officials of the concerned department accompanied the minister during the visit.
Infant found dead in well in North district
A pall of grief and shock has descended on North Gopalpur village in North Tripura district after the body of a 12-day-old baby girl was recovered from a well early on Saturday morning.
Ahmedabad to officially receive Commonwealth Games Flag, Host Baton at Glasgow closing ceremony
Ahmedabad's preparations to host the centenary edition of the Commonwealth Games will formally begin on Sunday when the city receives the Commonwealth Games flag and the Host Baton during the closing ceremony of the 2026 Commonwealth Games in Glasgow.
AGMC to be top medical, research centre in NE: Tripura CM
Tripura Chief Minister Manik Saha on Saturday said the state government is working relentlessly to transform the Agartala Government Medical College (AGMC) and Govind Ballabh Pant Hospital into one of the best medical education, research and super-speciality healthcare institutions in Northeast India, while strengthening the state’s overall healthcare ecosystem.